Reference

88ii Legal Terms For Your Account

88ii Legal terms explain how we handle account access, personal data, cookies, payment records and requests to change your details.

Account accessData handlingPolicy requestsCookie choices
88ii 88ii Legal Terms For Your Account
POLICY CONTACTS

Three Routes For Legal Questions

A clear contact path helps you resolve a Legal question without guessing which account team to reach. Send the relevant account email, phone number and payment reference, while removing passwords and one-time codes from your message. We use those details to locate the record, explain an access decision and direct a data request to the right handling process. The same route applies whether your question concerns a wallet status, a cookie choice or a policy change.

Team online

Account access

For a Legal question about phone verification or a restricted login, contact support with your registered phone number and the exact message shown on screen. We use that account path to check access status without asking you to send a password or one-time code.

Payment record

When your question concerns DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, include the payment reference and date. We can match that reference against the account record and explain whether the issue is pending, rejected or awaiting a required check.

Data request

To ask for a copy, correction or removal of eligible personal data, identify your account and describe the requested change. We may ask for an account check before acting, so another person cannot alter your Legal record through an unverified message.

DATA PRACTICES

How We Apply Legal Controls

We keep the Legal process practical: we explain what we collect, why an account check is needed and how you can ask for a correction.

Data handling

We use account details to provide access, verify the registered phone and connect payment references to the correct account. DANA, OVO, GoPay and QRIS references are handled as transaction records, while we ask only for details needed to examine the Legal request.

Cookie controls

Cookies can support account continuity and help us understand a technical access problem. You can adjust cookie controls in your browser, although restricting required cookies may affect login or the path from verification to the lobby. We explain the effect before relying on them for access.

Account security

Phone verification is part of the account access check, and payment references are reviewed against the account record. Keep your password and one-time codes private. We do not ask you to place those secrets in a Legal, support or payment message.

Record retention

We retain account, access and payment records only for the period needed for the stated account purpose, dispute handling and applicable legal duties. A request to remove data may therefore be limited where a record must remain available for reconciliation or a lawful requirement.

Policy changes

When a Legal term changes, we update the wording on this page and identify the affected account or data process. Read the current text before using your account. If a change is unclear, contact us with the relevant section and we will route the question.

Who can request

You can request access to or correction of your own account record through the policy contact route. If an authorised representative writes for you, we may need proof of authority and an account check before disclosing, changing or removing any eligible data.

Answers About 88ii Legal Terms

These Legal answers address the questions we expect before account access: which rules apply, what data is retained, how cookies work and where to send a change request. We keep the answers tied to actual account steps, including phone verification and payment reference checks for DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

88ii Legal covers account access, phone verification, personal data, cookies, payment records, retention and requests to change eligible details. Where local law permits, these terms apply when you open or use an account from Indonesia, including records connected with local wallet and bank payment paths.

Access depends on local law and your location. Before opening an account, check that this type of service is permitted for you. If access is available, we may require phone verification and a matching account record before you can continue through the account path.

Phone verification helps us connect the account to the person completing the access step and helps protect the account from unauthorised changes. Keep verification codes private. If the check fails, contact support with the registered phone number and the message shown.

We may retain references needed to reconcile DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity with your account. These references help us examine a payment status or dispute. Do not send passwords, one-time codes or full secret wallet credentials in a request.

Use the data request contact route and identify your account, then state whether you need access to a record or a correction. We may verify that you control the account before responding. A correction cannot remove a record that must remain for reconciliation or legal duties.

Required cookies can support login continuity and help preserve the path between phone verification and account access. You can change browser cookie settings, but restricting required cookies may interrupt that path. Optional cookie choices can be raised with support through the Legal contact route.

Contact us with the section title, the wording that concerns you and your registered account details. We use that context to explain the change or route a data request. Check the current Legal page before continuing, because the published wording is the version we apply.