Reference

88ii Privacy Policy For Your Account

Our Privacy Policy explains how 88ii collects, uses and protects the details connected to your account, wallet activity and device access.

Account dataWallet recordsDevice accessSupport contact
88ii 88ii Privacy Policy For Your Account
CONTACT ROUTES

Privacy Questions Reach Our Support Team

A clear contact path matters when you need to ask about personal data, access records or a wallet reference. We keep privacy requests tied to the account step that created the record, so our team can check the right details without asking you to repeat the full history.

Team online

Account access

When phone verification or login access raises a privacy question, contact support through the account help route. Include your registered phone detail and the date of the issue so we can locate the relevant access record without requesting your password.

Wallet record

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, send the transaction reference through the support channel shown beside the cashier path. We use that reference to check status and avoid exposing unrelated account activity.

Privacy request

You can ask us to explain, correct or remove eligible personal details through account support. Our team may ask for an account check before acting, because a privacy change must reach the correct account and cannot be confirmed from an anonymous message.

DATA PRACTICES

How We Handle Your Privacy Choices

We keep the practical parts of this Privacy Policy close to the actions that create data: account access, wallet checks, device sessions and support conversations.

Account details

We use the details you provide during account opening and phone verification to create access, respond to requests and connect activity with the right account. We do not need your password in a support message, and you should never send it when asking about this policy.

Device sessions

When you move between a mobile browser and desktop, we may record device and session signals linked to sign-in activity. These signals help us spot unusual access and investigate a login concern while keeping the lobby path available on the device you use.

Cookies

Cookies and similar browser storage can keep a session working, remember selected settings and help us understand whether a page request completed. You can manage browser cookie controls, although changing them may affect account access or the way policy pages load.

Wallet security

A DANA, OVO, GoPay or QRIS reference helps us match a payment status to your account request. We use transaction details for checks and support handling, while account security steps help prevent another person from requesting changes to your wallet records.

Retention periods

We retain records for as long as needed for account operation, security checks, support handling and applicable legal duties. When a record is no longer needed for those purposes, we remove it or keep it in a form that no longer identifies your account.

Change requests

To request access, correction or deletion of eligible personal data, contact us through the account support route and describe the specific record. We may verify your identity, explain any restriction and confirm what action was taken through the contact method on file.

Privacy Policy Questions About 88ii

These answers address the searches we hear most often about the 88ii Privacy Policy, from account records and cookies to wallet references and requests for changes. They are written for your next practical step and should be read with the full policy above.

The 88ii Privacy Policy covers data linked to account opening, phone verification, sign-in, device sessions, wallet status checks and support requests. It explains how we use, retain, protect and amend those records when you access the service from Indonesia where local law permits.

We may collect the contact and account details you submit, phone verification results, sign-in records, device signals, support messages and transaction references. We use these details to provide account access, investigate a request and connect a wallet status to the correct account.

Yes. The Privacy Policy covers payment references and status details connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account requests. These records help us check whether an account action completed, but a support message should never include your password.

Contact our account support route and identify the specific detail you want to access, correct or remove. We may verify your identity before making a change, then explain any restriction and confirm the result through the contact method connected with your account.

We may use cookies or browser storage to keep a session active, remember settings and check whether a page request completed. Your browser controls can limit cookies, but that may change how sign-in, account access or the Privacy Policy page behaves.

We keep records while they are needed for account operation, security checks, support handling or applicable legal duties. Once a record is no longer needed for those purposes, we remove it or retain it in a form that does not identify you.

Use the support contact route connected with your account and state that your request concerns the Privacy Policy. Include a relevant account detail or transaction reference, such as a QRIS status reference, so we can verify the request without exposing other records.